True Value's family of retailers and associates are the foundation of our success. In an age of retail chains and big boxes, we understand that customers still value quality products, exceptional service and expert advice. True Value is a company with a proud heritage of supporting the growth and success of independent retailers - it's the reason why our cooperative was founded. This diverse group of retailers operates True Value stores and specialty businesses in thousands of communities in the United States and around the globe. And our associates are equipped to provide them with the resources and support they require to make our company's vision a reality: To help every True Value be the best hardware store in town. We plan to make this happen by continuing to build on our brand with a strong growth strategy:
•
A
compelling
store
format
that
raises
the
bar
for
the
retail
experience
•
A
focus
on
local
expert
advice
and
superior
customer
service
•
Merchandise
geared
to
today's
DIY
enthusiasts
•
Increased
brand
recognition
through
national
marketing
and
advertising
•
Active
involvement
in
the
communities
we
serve